Shipping Policy

At Cyrus Journeys, we strive to ensure a smooth and timely delivery of your outdoor and travel products. Below is our shipping policy, outlining shipping methods, costs, and delivery timelines.

1. Shipping Methods and Costs

We offer the following shipping methods:

• Standard Shipping: Delivered within 5-7 business days.
• Expedited Shipping: Delivered within 2-3 business days.

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed before you confirm your purchase.

2. Processing Time

Orders are processed and shipped during business days (Monday to Friday). Please allow up to 2 business days for order processing after payment is received. Orders placed on weekends or public holidays will be processed the next business day.

3. Delivery Time

• Standard Shipping: Delivery time is estimated to be 5-7 business days from the date of shipment, depending on the destination.
• Expedited Shipping: Delivery time is estimated to be 2-3 business days from the date of shipment.

Please note that delivery times may vary due to factors such as weather conditions, delivery carrier delays, or issues at customs (for international orders).

4. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track your shipment on the carrier’s website to monitor its progress.

5. Shipping Delays

While we aim to ship your order on time, there may be occasional delays due to circumstances beyond our control (e.g., weather disruptions, customs clearance, or carrier delays). If there is an unexpected delay, we will notify you as soon as possible.

6. Order Issues and Address Errors

Please ensure that the shipping address provided during checkout is correct. We are not responsible for any delays or misdeliveries resulting from incorrect or incomplete addresses.

If there are any issues with your order, such as missing items or damaged products, please contact us within 48 hours of receiving your shipment at [email protected], and we will resolve the issue promptly.

7. International Shipping

Currently, we do not offer international shipping.

8. Contact Information

For any questions or concerns regarding shipping, please contact us at:

Cyrus Journeys
Email: [email protected]